Create an account
Your work email is the account. The same address signs you in whether the firm already has a workspace or you are creating the first one.
Before you start
Sign up at chat.haqq.ai. The free plan is available forever and needs no credit card, so you can explore the dashboard and try the AI before anyone has to approve a purchase. One sign-in opens both HAQQ Legal AI and HAQQ eFirm, and changes made in one are reflected immediately in the other.
Create the account
- Go to chat.haqq.ai and enter your work email address on the sign-up screen. There is no password to choose here.
- A six-digit code is emailed to that address. It verifies itself as soon as the sixth digit is typed, and a countdown shows how long it stays valid; a resend control unlocks after a short cooldown. In the mobile apps this step is a one-click link instead. There is no code screen in the app at all.
- A short profile setup runs before you reach the product: your name, country and phone, an optional referral code, and whether you are a legal professional or someone looking for legal help. Legal professionals are then asked for their position, the organisation name, its type and the firm size.
- A workspace is provisioned for you. Answering the firm-size question with more than one person adds two further steps (whether you land in the AI chat or in eFirm, and an optional list of teammates to invite) and creates the firm workspace at the end. Everyone else gets a personal workspace without being asked.
Nothing is written until you finish. Leaving the setup halfway and coming back starts you at the first step again, with whatever was already known about you filled in.
Ways to sign in
| Method | Where it works | Notes |
|---|---|---|
| Email plus a six-digit code | Web | Always how a new web account is verified. On the web sign-in screen it is one of two email methods. See the note below. |
| Email sign-in link | Web, iOS, Android | One click from your inbox, nothing to type. The only email method in the mobile apps. A link lasts fifteen minutes and works once. |
| Password | Web, iOS, Android | Offered beside either email method. Set or change it in your account settings on the web; the mobile apps sign you in with a password but cannot create one. |
| Web, iOS, Android | For firms already running Google Workspace. | |
| Microsoft | Web, iOS, Android | For firms already running Microsoft 365. |
| Sign in with Apple | iOS | iOS only, and hidden on devices and OS versions that cannot support it. |
If a sign-in link stops working. A link is good for fifteen minutes and can be opened once. Ask for a fresh one from the same screen rather than reopening an old email. On mobile there is no code entry to fall back on. Asking again within a few moments is answered with a “link already sent” notice rather than an error, because the link you have is still valid.
Opening the link on a different device from the one that asked for it adds an approval step first. It names the account, the browser and operating system that made the request, the IP address it came from and how long ago it was made, and offers Approve beside a decline for when it was not you. Approving completes the sign-in waiting in the original tab. Open the link in the same browser that asked, and the step is skipped.
There is no “forgot password” on the sign-in screen. Neither the web nor the mobile sign-in screen offers one. If you have forgotten yours, sign in with the email method instead (it does not need the password), then set a new one from your account settings on the web.
Your first workspace
A workspace is your firm's private environment inside HAQQ, and your first one is provisioned as you finish the profile setup above. You are never asked to create it. Firm details are filled in afterwards, from eFirm settings, and they matter because invoices, dates and tax all inherit from them.
| Setting | Where to configure | Purpose |
|---|---|---|
| Firm name | eFirm > Settings > Edit Workspace | The legal entity name that appears on invoices and official documents. |
| Default currency | eFirm > Settings > Edit Workspace | Base currency for all financial transactions, for example USD or AED. |
| Default tax rate | eFirm > Settings > Edit Workspace | A percentage. Can be overridden per transaction. |
| Timezone | eFirm > Settings > Edit Workspace | Controls every date and time display across the platform. |
| Billing profile | eFirm > Settings > Financial > Billing Profile | Company name, address and contact used on invoices. |
New workspaces are also prompted to set up a chart of accounts, and onboarding progress is remembered per person and per product, so a colleague who joins later gets their own run through it rather than inheriting yours.
Creating another workspace, and renaming one
Both start from the workspace list in the left sidebar of your account area, and they end in different places.
To create another workspace, use Create workspace in that list. It opens a two-step setup: your role, the workspace name, the organisation type and the firm size, then an optional list of teammates to invite. The name arrives pre-filled from your first name. Overwrite it. Finishing creates the workspace, sends any invitations with it, and hands you straight to eFirm. On mobile the same action is the Create new workspace row at the bottom of the Workspaces sheet, open to everyone rather than to admins only. The mobile form asks for a firm name, country, role and firm size, so it always produces a firm workspace and never a personal one.
To rename an existing workspace, use Edit workspace from the same list. It opens the workspace editor in eFirm, where the name sits under General Information alongside the company logo. One Save writes every section of that editor at once, and the Save button appears only for people allowed to edit the company. Everyone else sees the page read-only.
Enterprise sign-on and second factors
Google and Microsoft sign-in above cover firms already on Google Workspace or Microsoft 365, and a hand-off from any provider other than those two is rejected. There is no screen anywhere in the product for pointing HAQQ at your own identity provider, so enterprise single sign-on is not something you can set up yourself today.
There is no second-factor enrolment either. Account security settings cover setting or changing a password and nothing beyond it. The detail is in your account.
What is next
- Invite users to bring the rest of the firm in and give each role what it needs.
- Workspace. What a workspace holds and how switching between them works.
- Your account: the settings you control yourself, including passwords and active sessions.